We sell exclusively to businesses. The statutory right of withdrawal for consumers therefore does not apply.
Transport damage and defects
Please check deliveries on arrival. Report visible transport damage to the carrier on delivery and to us within 7 days, with photos of the goods and packaging. Hidden defects must be reported within 7 days of discovery.
For justified complaints we replace the goods or issue a credit note — at our choice. Please do not return goods without prior agreement.
Returns of correct goods
Correctly delivered stock items can only be returned by prior agreement, unopened in the original cartons. Made-to-measure and own-label goods are excluded from return.
Contact
Please send complaints with your order number to [EMAIL].