Where we ship from
- EU orders: from our warehouses in Germany and Poland.
- UK orders: from our warehouse in the United Kingdom — no customs delays.
Delivery times
- Stock items: normally 2–5 working days after payment or order acceptance, with tracking.
- Made to measure / own label: production approx. 1–2 weeks plus shipping approx. 2–4 weeks, delivered duty paid.
- Container orders: approx. 6–8 weeks, by agreement.
Shipping costs
Shipping costs depend on the number of cartons and the destination and are shown in the checkout. For pallets and large orders we send an individual quote.
Minimum order
One full carton. Sizes and models can be mixed in one order.
Payment
- First order: prepayment (bank transfer or the payment methods shown in the checkout).
- Repeat orders: 30 days net from invoice date after approval.
- Made to measure / factory direct: 30–50 % deposit, balance before dispatch.
All prices are net, plus VAT where applicable. Intra-EU supplies to customers with a valid VAT ID are invoiced under the reverse charge procedure.